driving results, verification and capturing of information into the Service Desk Application, and most importantly understanding of hardware breakfix processes. Service Level Agreements play an important part for this role be able to use Microsoft Office Proficient data entry skills Proficient in English 2 years' experience verbal communication skills and ability to convey information clearly and effectively Must have the ability incidents and requests in order to achieve Service Level Agreements. Effective verbal and written communication
Hospitality, Energy, Financial services Sectors and Technology industries. We seek a vibrant and energetic junior tasks like brand & competitor research, data entry & excel, meeting/ task scheduling, assist on
Bachelor’s degree in Computer Science, Information Technology, or a related field. 7 years of technical and/or courses Designing and implementing new technology solutions Maintaining and improving the efficiency set up systems or resolve issues. Attending to level-1 and -2 escalations in a timeous manner Mentoring data and systems Stay current with emerging technologies and trends in cloud infrastructure and telecommunications
Consulting Team Lead. Communicate pertinent information between management, staff and stakeholders. Collaboration practical and efficient operational processes that technology can underpin. Identifying bottlenecks, reducing work effort duplication, etc. Map customers' information flow between systems and or processes. Analysis
Attention to detail and accuracy in financial data entry and analysis Ability to work independently and meet
customer requests, adherence to specific Operational Level Agreements and contribution toward positive first first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications reference. The First Line Support Engineer is the first level of contact for customers, Engineers must therefore capturing Accountable to confirm customers' information Update the call at least once a day with all
up to date with industry trends and emerging technologies, and proactively recommend new design techniques graphics Familiarity with design software and technologies is a must (Adobe creative suite and Coral draw)
up to date with industry trends and emerging technologies, and proactively recommend new design techniques graphics Familiarity with design software and technologies is a must (Adobe creative suite and Coral draw)
ensures the accuracy and integrity of financial information. Provide effective management of the office environment completeness; Manage and maintain Masterfile information (creditors, debtors, payroll, assets, etc.) on petty cash; Provide accounting and financial information and responses to risk, audit and other assurance the fixed asset register; Coordinate financial information for independent audits Additional functions may
understanding of solar energy system design, photovoltaic technology, and a proactive attitude to stay abreast of