responsible for providing excellent customer service, ensuring customer satisfaction, and offering timely the ability to handle customer inquiries and complaints efficiently. Customer Service Representatives strong Customer Satisfaction skills Excellent Interpersonal Skills and ability to handle customer inquiries inquiries and complaints Customer Support experience Computer Literacy and proficiency in relevant software multitasking abilities Experience in a call center or customer service role is a plus
to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with incidents. Participate in project onboarding of new customers and upgrades. Ensure incidents are resolved within Centre environment dealing with international customers. Valid driver's license and own transport. Ability
staff in Randburg, Gauteng, to provide excellent customer service.
Candidates with strong communication Sales
updates New connection implementations POIL's Direct customer connects DR Testing Always up monitoring, switchover
organisational skills and attention to detail • Excellent customer service • Ability to adapt easily to a constantly