Accountable for eliciting requirements and solution design through conducting requirement session (JAD), interviews business process and requirements to support system design and development Contributing to the successful acceptance testing and guide users to ensure that the designed solution ultimately meets business requirements and analysing deficiencies, loopholes, etc. in operational processes and propose a way forward to effectively in the context of best practice and improved operational efficiency Developing and maintaining productive
including internal and external clients, to ensure operational service delivery is maintained and business impact