Claims on Online purchases, be responsible for investigating customer refund claims, identifying fraudulent Requirements: 2-3 years of experience in fraud investigation a bonus 5 years in a customer service contact contact center environment Strong analytical, investigation and problem-solving skills Experience with fraud conversations with customers Responsibilities: Conduct investigations into customer refund claims to identify those fraudulent Liaise with internal teams to manage and investigate refunds Analyze refund data and make decisions
accurately report driver hours