Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
quality assurance/quality control role within a call centre environment. Skills: Excellent listening and analytical
quality assurance/quality control role within a call centre environment. Skills: Excellent listening and analytical
experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows