Qa Call Centre Jobs in Centurion, Gauteng
- South Africa (9)
- Centurion (5)
- Smartops Ltd (6)
- Datacentrix (2)
- Humankind Group (2)
- Mcm Management Solutions (2)
- Jmr Software Ltd (1)
- Liyema Consulting (1)
Contract
- Last 7 days (3)
- Last 3 days (1)
Call Centre Agent Centurion
Humankind Group
Centurion
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
share this job on whatsappCall Centre Agent (insurance Industry)
Humankind GroupCenturion
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Junior Quality Assurance/quality Control Agent Market Related
Smartops LtdSouth Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback gaps. Reporting and Analysis: Generate and analyse QA reports to identify trends, patterns, and areas of sessions. Continuous Improvement: Develop and update QA/QC processes and standards to ensure continuous improvement industry best practices and integrate them into the QA/QC process. Compliance and Risk Management: Ensure
Quality Control Agent Centurion
Smartops LtdSouth Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback gaps. Reporting and Analysis: Generate and analyse QA reports to identify trends, patterns, and areas of sessions. Continuous Improvement: Develop and update QA/QC processes and standards to ensure continuous improvement industry best practices and integrate them into the QA/QC process. Compliance and Risk Management: Ensure
Customer Support Supervisor Centurion
Smartops LtdSouth Africa
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
Customer Support Supervisor Market Related
Smartops LtdSouth Africa
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
Full Stack Expert Centurion
Liyema ConsultingCenturion
stakeholders, provide status updates, and collaborate with QA and other feature teams to ensure high-quality deliverables
Receptionist - Telecomms R7 000 - R10 000.00 Ctc P/m
Mcm Management SolutionsCenturion
R7 000 - R10 000.00 CTC p/m Answering of the switchboard and directing calls to correct department or person, greeting visitors, Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Provide excellent
Receptionist Centurion
Mcm Management SolutionsCenturion
R7 000 - R10 000.00 CTC p/m Answering of the switchboard and directing calls to correct department or person, greeting visitors, Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Provide excellent
Software Tester Centurion
DatacentrixSouth Africa
Logging, following up, testing and resolving of call bug tracker. Investigate and provide feedback to Liaison Contact Client to clarify requirements Update calls with clear understanding of expected outcome Upfront
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