Take fully detailed bookings and advise clients of details pertinent to their bookings. Capture bookings bookings into computer same day , in order that the client may submit their Container Release requirements relevant Trade Manager, where applicable. Advise clients of latest schedule information. Action Operational spectrum of Landside Charges. Filing rates Advise clients timeously of transshipments details if required comply with LC requirements, as required by the clients – to be checked by channel controller. Assisting
for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client queries Articulate Articulate company products and services to brokers/clients Liaise with broker consultants Provide support and Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and customer service principles and practices A record of confidence dealing/explaining products to clients/brokers
Our client in the Civil construction industry is looking for a Construction Site Agent responsible for between the construction team, subcontractors, clients, and other stakeholders. Communicate project updates (preferred). Proven experience as a Construction Site Agent or similar role in the construction industry for
We are looking for Site Agents to oversee construction works on allocated projects across South Africa
We are looking for Site Agents to oversee construction works on a waste-water treatment plant. To plan
We are looking for Site Agents to oversee our construction works on allocated projects across South Africa
support and customer service. Respond to incoming calls and emails from clients regarding technical issues authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to
We are looking for Site Agents to oversee construction works on allocated projects across South Africa
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to working as a team effort to maintain high levels of service. Record customer interactions and follow up on feedback to Management about product matters, service patterns, and customer input to back continuous
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps calls and interactions between Customer Support agents and customers. Evaluate call recordings and live Identify and document areas for improvement in agent performance. Collaborate with the training team and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain