running smoothly.
The Application Support Agent plays a critical role in implementing and supporting processes within the Sales and After-sales departments.
The Application Support Agent will be responsible are:
Software/ Application Support (Sales/Service)
Call logging Â
General AdministrationÂ
This role is crucial for maintaining our high standards of technical support and customer service. Respond to incoming calls and emails from clients regarding technical issues and authorization requests Provide expert advice and support on mechanical and technical matters related to fleet vehicles R
This role is crucial for maintaining our high standards of technical support and customer service. Respond to incoming calls and emails from clients regarding technical issues and authorization requests Provide expert advice and support on mechanical and technical matters related to fleet vehicles R
enquiries by telephonically and email. 3. Typing sales proposals and send to clients. 4. Participate in drawings, updated quotation and communication in sales consultants' files. 7. Create new client files for monthly statements 17. Updating invoicing and cost of sales reports 18. Liaison with customer and Dept of Labour
enquiries by telephonically and email. 3. Typing sales proposals and send to clients. 4. Participate in drawings, updated quotation and communication in sales consultants' files. 7. Create new client files for monthly statements 17. Updating invoicing and cost of sales reports 18. Liaison with customer and Dept of Labour
OF THE ROLE To manage a team of sales agents to ensure optimal sales performance and service deliverance all KPI and Targets are achieved monthly Tracking sales goals and communicating results and achievements interventions as needed Provide support to sales team in order to advance sales stages, guidance on processes to accurate sales forecasts Handling and resolving customer complaints Devise strategies and sales techniques departments of the business to ensure success of the sales team that has variable dependencies QUALIFICATIONS
OF THE ROLE To manage a team of sales agents to ensure optimal sales performance and service deliverance all KPI and Targets are achieved monthly Tracking sales goals and communicating results and achievements interventions as needed Provide support to sales team in order to advance sales stages, guidance on processes to accurate sales forecasts Handling and resolving customer complaints Devise strategies and sales techniques departments of the business to ensure success of the sales team that has variable dependencies QUALIFICATIONS
and managing a team of +- 20 agents
produce bespoke stock and sales reports for stakeholders
strategies to increase company sales. The Officer will take up the sales role in the Learning and Development distribution channels that will lead to an increase in sales. Prospect for potential new clients and turn this distribution channels that will lead to an increase in sales. Cold calling as appropriate to ensure a robust experience in business development, marketing and sales in training, consulting or similar environment Proficiency