We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful information into the Service Desk Application, and most importantly, displaying a customer focused approach understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies:
At APP we provide managed services for end user computing, ICT resourcing, project management and consultation
rd party Courier services (including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Presentation of key findings to the Distribution Centre Manager (DC Manager) and Operations Director. Ensure Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements
Our client requires the services of a Software Engineer (Senior) – Midrand/Menlyn/Rosslyn/Home Office SAPInboundLogistics ITConsultant KAFKA SAP R/3 Inbound Logistics Agileworkingmodel FuelledbyPassionIntegrityExcellence SKILLS At least 8 years' experience in SAP R/3 Inbound Logistics processes and set up as a functional functional IT consultant (process design, customizing and specifications for enhancements and new processes) At SAP IT Inbound Logistics Process Monitoring: IDOCS; RFCs; understanding of Streaming Service like KAFKA
Reference: JHB001790-KK-1 Senior SAP Inbound Logistics Consultant Join our IT Hub South Africa and contribute REQUIREMENTS: - At least 8 years' experience in SAP R/3 Inbound Logistics processes and set up as a functional functional IT consultant (process design, customizing, and specifications for enhancements and new processes) - SAP IT Inbound Logistics Process Monitoring: IDOCS; RFCs; understanding of Streaming Service like KAFKA
Our client requires the services of a UX/UI Specialist (Advanced) – Midrand/Menlyn/Rosslyn/Home Office you are highly passionate about UI/UX and user centred design, are still hands-on and keen to implement tyExcellence Regards, Our client requires the services of a UX/UI Specialist (Advanced) – Midrand/Menlyn/Rosslyn/Home Sound knowledge in UI / UX and familiar with user centred design approach Fit for business purpose mind-set deal with (talk to) our customers. In most cases they will be foreign customers and language barriers might
maintaining and leveraging the quality of service provided to customers, ensuring operational optimisation and efficiency that will reflect positively on the customers' experiences. Kindly note that this is a currently projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Presentation of key findings to the Distribution Centre Manager (DC Manager) and Operations Director. Ensure
rd party Courier services (including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Presentation of key findings to the Distribution Centre Manager (DC Manager) and Operations Director. Ensure Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements
Interfacing with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve process templates. Updating and maintaining TLM service offerings in ServiceNow. IT Process Maintenance Communication / Optimization/Improvement in IT Service Management (ITIL) with focus on TLM. Review and mandatory artifacts and activities. Maintenance of customer base data. Engage with stakeholders of TLM Crisis practical experience of IT Infrastructure such as Data Centres, Networks, Servers, Storage, Platform, Middleware
Our client requires the services of an Operations Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office Interfacing with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve process templates. Updating & maintaining TLM service offerings in ServiceNow. IT Process Maintenanc Maintenance/Communication/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM Review and mandatory artifacts and activities. Maintenance of customer base data. Engage with stakeholders of TLM Crisis