We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
Treasury processes: - Bank Statement Processing - Bank Account Management - In House Bank and Cash Management
2024;
the South African Nursing Council as an Enrolled Nurse. Compliance with the South African Nursing Councilcode
2024.
2024;
support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
environment (Treasury, Banking, Cash Management, In-House Cash, Multi-Banking-Connectivity) Work rotation
Only South African citizens or Permanent Residents with SA ID number may apply. Long-term contract (starting