Go-Live preparation and post Go-Live Support Change Management – Manage changes and present to relevant CAB
Experience with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS Experience in Windows Client (Incident, Change and Problem management) Plan and execute maintenance tasks (change management) Plan and infrastructure lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyze and resolve
Go-Live preparation and post Go-Live Support. - Change Management – Manage changes and present to relevant CAB
integration (EAI) IBM MQ Incident Management (IM) Change Management (CM) Problem Management (PM) IT Operations
maintenance tasks and system change's together with the DevOps Operations/Technical manager of all technical (non-functional) Administration. Incident and Request Management. Change Request Management. SAP Technical System Monitoring. Project Ensure that IM (Incident Management), CM (Change Management) and PM (Problem Management) topics assigned
Processes: Knowledge of Incident, Problem, and Change management Agile Working Model (AWM) Charter: - Adaptability
pre and post Go-Live activities, including change management and post-implementation support. Interact
- Incident and Request Management. - Change Request Management. - SAP Technical System Monitoring. -
Go-Live preparation and post Go-Live Support Change Management – Manage changes and present to relevant CAB
ESSENTIAL SKILLS: In-depth Process Knowledge Change Management Excellent and articulate communicator Ability