minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. of customer issues. Proficient in MS Office. Technical knowledge and comprehension of software applications weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying satisfaction with all client products. Providing back-up support to fellow administration team as and when required and emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their Skills & Experience: Manage the customer support team ensuring the development and delivery of a
possible ROLE: Consulting on the GROUP IT architecture processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning, conducting and after care related to TLM activities. Support with the documentation with focus on TLM. Supporting the development of technical recommendation with respect to Applications) in support of TLM. Interfacing with other experts regarding TLM topics in support of the relevant experience ESSENTIAL SKILLS Broad understanding of Technical Lifecycle Management (TLM) in IT Prior experience
planning, documenting, defining, and evaluating technical integration information for major systems, and IT Service Management (ITSM) VIP and end-user support requests Be responsible for the verification, planning Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management) Resolve incident Experience with VIP and End-user support Experience with technical documentation, standard operating operating procedures and user support guides Experience with Active Directory/Azure Active Directory Exposure
estimation for test case execution Plan, organize and support test case creation Coordinate test data creation Agile Working Model (AWM) Charter ADVANTAGEOUS TECHNICAL SKILLS Agile methodology Atlassian tools: Jira (both verbally and in writing) with both technical and non-technical colleagues / users Good presentation
minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. of customer issues. Proficient in MS Office. Technical knowledge and comprehension of software applications weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying satisfaction with all client products. Providing back-up support to fellow administration team as and when required and emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their Skills & Experience: Manage the customer support team ensuring the development and delivery of a
qualification. 8 to 10 years' experience as functional consultant in SAP Logistics Modules ESSENTIAL SKILLS At Logistics processes and set up as a functional IT consultant (process design, customizing and specifications
in the technical and overall team space. Conforming to set standards and methodologies Supporting fellow
functional IT EWM functional consultant. 10 years' experience as functional consultant in SAP Logistics Modules years' experience in SAP EWM as a functional IT consultant (process design, customizing and specifications Agile Working Model (AWM) charter ADVANTAGEOUS TECHNICAL SKILLS Good understanding of SAP & SAP S/4