maintenance. Respond to monitoring alerts and execute reporting of system health and capacity through effectiveness and increase operational efficiency. Analyse market trends to constantly improve the Specialty customer business processes and systems. Keep abreast of market trends and business development opportunities. business cases for Specialty business based on market opportunities. Create collaborative relationships becomes the primary way of driving performance and execution Service delivery to ensure customer satisfaction
Execution and delivery on projects, enhancements and resolving Production issues. Elicitation of business complex user stories into simplified versions for execution. Test the user stories for accuracy and compliance
and providing support Executing the required changes through configuration Executing the analysis and resolution
management) Plan and execute maintenance tasks (change management) Plan and execute infrastructure lifecycle
duties in accordance with the prescribed procedures Market Related
comfort with both large and small audiences (Senior Executives, IT management and developers) Responsible for