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Inbound Call Centre Agent Jobs in Randburg, Gauteng

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Sassa - Team Coach

Randburg  Negotiable

Contact Centre Team Coach

Based >The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered and managing a team of +- 20 agents

  • Coaching and developing agents through continuous one-on-one motivate agents through different forms
  • Quality management/improvement through call evaluations

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