RMA. Contacting potential RMA clients (Heads of Finance / HR / owners or directors of business Inform them CRM systems, Microsoft Word and Excel. Good data entry skills. A minimum of 3 – 5 years' experience customer skills PC Skills including word and excel (basic level) Bilingual English and IsiZulu or Sesotho Sales
RMA. Contacting potential RMA clients (Heads of Finance / HR / owners or directors of business Inform them CRM systems, Microsoft Word and Excel. Good data entry skills. A minimum of 3 – 5 years' experience customer skills PC Skills including word and excel (basic level) Bilingual English and IsiZulu or Sesotho Sales
all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
quality concepts Ability to maintain the highest level of quality ad workmanship Market related