inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
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and co-ordinating end-to-end talent acquisition services Developing a referral network and demonstrating
and co-ordinating end-to-end talent acquisition services Developing a referral network and demonstrating
Our client requires the services of a Senior System Administrator - Mainframe Operator . The Systems