programs and strategies as Head of its Member Services Department. Job Purpose: As part of the Executive manage the operations and delivery of the Member Services team. You will lead and motivate the team to drive
Who are we? Intellinexus is a business-led data and business intelligence consultancy that empowers organisations with data-driven decision-making capabilities. We combine innovation and expertise with access to the best talent to help organisations become smarter, more agile, and more resilient to
Technical Support: Oracle, SQL Server Web Methods Web Services Automation I Scheduling tools / frameworks SOA SharePoint SQL Server Integration Services SQL Server Reporting Services Microsoft knowledge (CSF, CCF, etc) Working knowledge of APl-based services (e.g REST, SOAP) Understanding of basic integration concepts
disciplines Oracle, SQL Server Web Methods Web Services Automation / Scheduling tools / frameworks SOA Knowledge F5 SQL Server Integration Services SQL Server Reporting Services ESB and Cloud Computing Microsoft (CSF, CCF,CRM etc) Working knowledge of API-based services (e.g. REST, SOAP) Understanding of basic integration functions Provide second line support service to NOC, Service Desk, Business Desk SA and Business Desk Desk MAH Resolve incidents, problems, service requests and change requests in line with business priorities:
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
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application support to achieve customer satisfaction and service excellence. Accountable for problem resolution Ensure high standards of customer engagement and services are maintained. Expected to complete work-related wasteful and irregular expenditure. Customer Service Maintains effective working relationships with external) towards rendering highest quality of services. Represents company in meetings with relevant Consultant in implementing Dynamics 365 Customer Service. Strong understanding of Microsoft Dynamics 365
in the afternoon. ARRANGE CATERING SERVICES. Order catering services for various meetings on request, using relevant internal stakeholders when outside catering services are utilized. Meetings are adequately catered
troubleshooting, performing repairs, maintaining service records, and ensuring adherence to safety standards lawnmowers and garden tools. Troubleshoot and service various power tools, such as drills, saws, and power tool brands and models. Excellent customer service and communication abilities. Valid driver's license
in the afternoon. ARRANGE CATERING SERVICES. Order catering services for various meetings on request, using relevant internal stakeholders when outside catering services are utilized. Meetings are adequately catered
Specialist. Our conglomerate client within Financial Service and Insurance are seeking a skilled IT Disaster reports. Collaborate with external vendors and service providers as needed to enhance disaster recovery Understanding of network hardware, protocols, and services. Systems Administration: Proficiency in managing Linux). Cloud Services: Knowledge of cloud platforms like Microsoft Azure, Amazon Web Services (AWS), and