Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
What we're looking for: We are looking for an Admin Manager (Temporary) to join our dynamic team. The time for all work required. Continuously review Admin, systems and procedures to optimise and drive productivity productivity. Ensure compliance to all Admin Policies and Procedures relating to the functions of the
Duties and responsibilities
sales quota provided by management. To conduct cold calls to market and sell business to prospective clients
completeness of quay-side revenue recoveries - Oversee cold store revenue recoveries - Manage workshop revenue - Review and approve purchase orders related to admin, shore-based operations, and trading expenses -
completeness of quay-side revenue recoveries - Oversee cold store revenue recoveries - Manage workshop revenue - Review and approve purchase orders related to admin, shore-based operations, and trading expenses -
their ideal prospect, without the need to ever cold call. How you'll role You'll develop and manage customer
be renewed Location: Midrand Role Profile: FTTH Admin Sales Description Target vs Actual Sales: Monthly teams and track for feedback, keep CXX in Copy Admin to assist and share the user manual and help escalate
responsible for generating sales through telephone calls and providing exceptional customer service. This Responsibilities: Telesales: Outbound Calls: Make outbound calls to potential and existing customers. objections to close sales. Follow-ups: Conduct follow-up calls to ensure customer satisfaction and secure repeat needed. Customer Care: Inbound Calls: Handle inbound customer service calls and emails. Address customer