the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract necessary. Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and achieve SLA targets to achieve set benchmarks (e.g. call answer ratio, service level ratio, average hold
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
Phakisa Holdings are looking for Admin Clerk - Pretoria R45.43 Per Hour Pallets & Crates Weekly pallet
What we're looking for: We are looking for an Admin Manager (Temporary) to join our dynamic team. The time for all work required. Continuously review Admin, systems and procedures to optimise and drive productivity productivity. Ensure compliance to all Admin Policies and Procedures relating to the functions of the
Duties and responsibilities
Cold Stores in City Deep looking for Counter balance forklift driver 3 years exp Cold storage exp Matric
position We have positions for: Storeman Assistant Admin Assistant General Worker You must be between 18 Storeman Assistant Admin Assistant General Matric Previous experience in Stores and Admin related work preferred
Phakisa Holdings are looking for Admin Clerk - Pretoria R45.43 Per Hour Pallets & Crates Weekly pallet
sales quota provided by management. To conduct cold calls to market and sell business to prospective clients