Diagnose and troubleshoot network and desktop (and related IT devices) problems. Perform daily and weekly backups and updates. Create and manage asset register for various IT devices. Installation and configuration of OS, drivers, and applications. Assemble / build PCs and / or replace PC components
to customer satisfaction as well. Supports the Systems Technician to carry out more complex repair work
Provide technical guidance and support to junior engineers and technicians Drive continuous improvement
Provide technical guidance and support to junior engineers and technicians Drive continuous improvement