procedures to ensure quality and safety standards are met
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Responsible for maintaining and implementing the quality management system (QMS) in accordance with ISO valign="top" width="695">
Quality control management
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand calls and interactions between Customer Support agents and customers. Evaluate call recordings and live performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and Compliance and Risk Management: Ensure that all customer interactions comply with legal and regulatory
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand calls and interactions between Customer Support agents and customers. Evaluate call recordings and live performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and Compliance and Risk Management: Ensure that all customer interactions comply with legal and regulatory
Journey Beyond Work.
We are seeking a Customer Service Engineer I to join our team. you'll be responsible for providing high-quality customer service and technical support to our clients issues, providing timely solutions, and ensuring customer satisfaction through effective communication and
What you’ll do:
Our client is looking for the expertise of a Customs Supervisor to join their team. Department: Logistics all clearances. Enter details onto specialised customs software. Allocate correct permits depending on various agencies to ensure goods are cleared through customs or quarantine. Management of the Bond Register
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand provide product and service information to customers. Prepare customer service reports and checks, to ensure effective and efficient admin operation. Update customer account/details with necessary information when and policies to supply accurate information to customers. Contributes to working as a team effort to maintain Record customer interactions and follow up on pending matters to secure resolutions and customer contentment
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying timely manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans plans, targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team with clients. A reliable computer with a high-quality video camera and a professional background. Availability client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams
internationally for over 5000 clients The Telesales and Customer Care Representative is responsible for generating providing exceptional customer service. This role involves identifying customer needs, offering appropriate appropriate products or services, and ensuring customer satisfaction. Key Responsibilities: Telesales: Outbound Make outbound calls to potential and existing customers. Present, promote, and sell products/services products/services using solid arguments to prospective customers. Achieve daily, weekly, and monthly sales targets. Lead