We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able
The primary responsibility of this position is to ensure timely and accurate accounting for project costs in partnership with the Global Business Service Center and supporting the business across various areas accounting and controls. This is a 3 months fixed-term position. RESPONSIBILITIES: Processing and reporting •
and addressing complaints. Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. Answer and direct incoming phone calls. Perform data entry and maintain accurate records
relationship building to place the customer at the center of the organisation.
trong> Fixed term contract
The position of the Team Coach is to lead an inbound voice/messaging forms
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internal/external clients Screen and direct phone calls and distribute correspondence Handle requests and
Purpose of the Position: Provide high quality application and systems support Understand the nature and requests in line with business priorities: Resolve calls logged within the agreed MTTR (Mean time to resolve)
support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional
maintain positive business and customer relationships Prospect for new clients through cold calling Expedite