communication Risk management Quality management Service provider management Leadership: Operational planning protection environment is preferred. Head of department – is clearly looking for someone who has experience industry but second to this would be from the wet services or HVAC industry – Construction background (strictly
communication Risk management Quality management Service provider management Leadership: Operational planning protection environment is preferred. Head of department – is clearly looking for someone who has experience industry but second to this would be from the wet services or HVAC industry – Construction background (strictly
Onboarding Consultant- financial services / investment services The position requires an experienced suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven. Must different products we provide a service for. 5. Assisting in developing the Service and Support team as well Ensure that Support Centre provide quality customer service on every call; · Responding to queries received
Onboarding Consultant- financial services / investment services The position requires an experienced suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven. Must different products we provide a service for. 5. Assisting in developing the Service and Support team as well Ensure that Support Centre provide quality customer service on every call; · Responding to queries received
faults which involve internet connectivity and VoIP services provided. From basic 1st line troubleshooting in-depth troubleshooting and configurations of all services. This role encompasses all basic duties in customer devices and services, Data Centre hosted services, MPLS Networks, on premise VoIP services and Hosted Hosted PBX / VoIP services as well as other aspects of the Network. NOC/VoiP Engineers are required to assist •Communicating clear technical information to Service desk or call out agent when assisting with errors
connectivity and site visits Day to day IT support on Service-Desk – hardware and software support and maintenance Fiber, Broadband Connect, and Voice line faults to service providers and follow ups IT Procurement Required Management (Android, IOS) Vendor Management with Service Providers on behalf of the business Firewall Support Sophos Endpoint Manager Call logging using Fresh Service Executive IT Support to Execs Workstation, Laptop
with external service providers, to ensure quality delivery of essential goods and services. Implement budget
Surveys, site visits. Management / co-ordination of Service Technician in conjunction with Sales Administrators Competencies: Be assertive with excellent customer services orientation Have sound judgment with good problem
Surveys, site visits. Management / co-ordination of Service Technician in conjunction with Sales Administrators Competencies: Be assertive with excellent customer services orientation Have sound judgment with good problem
responsible for underwriting cases within the agreed service level agreements. You are also responsible for