Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role role in providing technical assistance and support to customers, internal teams, and field technicians service abilities Technical Support: Provide prompt and effective technical support to customers and internal track all customer interactions and technical issues in the support ticketing system. Customer Service: Escalate complex technical issues to senior technical support staff or relevant departments, as required
CORE PURPOSE OF THE JOB To provide administrative support to the Sales representatives (advances) in respect of finance deals approved, to ensure that the pre and post administration aspects of the respective deals are completed in an efficient and effective manner with strict adherence to the Bank'
CORE PURPOSE OF THE JOB To provide administrative support to the Sales representatives (advances) in respect of finance deals approved, to ensure that the pre and post administration aspects of the respective deals are completed in an efficient and effective manner with strict adherence to the Bank'
Support & Maintenance of Customer base - Technical Support Ensure Development of New/Potential Customers
Responsibilities include: Provide 2nd line application technical support on all Retail and Warehouse application s
issues related to the ERP system. Provide technical support to end-users and address any system-related
engineering solutions. Providing comprehensive technical support throughout the product lifecycle. Ensuring
closely with cross-functional teams, including technical support, marketing, and customer service, to deliver
issues related to the ERP system. Provide technical support to end-users and address any system-related
technologies for tracking and monitoring cargo. Technical Support and Troubleshooting • Help Desk Management: Previous experience in Customer Service, Technical Support beneficial Hands on experience with CRM software