required to provide technical support to customers and deal with other support queries in relation to the
Product & Support Developer (Python)
Johannesburg (Hybrid)
To assist with maintaining and supporting the IT and CRM systems for the company and ensure optimal functioning Provide internal technical support and occasional client-facing support as well. Minimum Requirements: hardware and software • Supporting standard end user applications • Supporting printers and print services services (i.e. DNS, SMTP, DHCP, etc.) • Cloud Service Support • Ability to perform basic repairs on laptops, Office 2010 - 2016, 365 • Mac OS • Remote Desktop Support • Networking diagnostics • Wired and Wireless Networking
Onsite Support Technician to join their branch in Sandton, Johannesburg. JOB DESCRIPTION: To support ESSN products to existing and potential clients. To support SLAs to existing and potential clients. MAIN DUTIES RESPONSIBILITIES: Provide telephone, face to face and online support to the client Client liaison and communication
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be customer incidents and requests. The team provides support to our global customer base covering multiple time your knowledge, investigative and problem solving support skills To keep customers regularly updated through issues To maintain an up-to-date knowledge of supported applications and development • Bachelor's Degree with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
Reference: JHB000957-DS-6 Role: Snr Network Support Engineer (Level 3) Location: Illovo, Johannesburg ISP is looking for an experienced Snr Network Support Engineer to join their dynamic team. It is a busy resolution to completion. Technical Support: Provide expert-level technical support and troubleshooting assistance client sites and participation in after-hours support and on-call rotations as needed Qualifications:
Join our client in a versatile team as an IT Support Technician You will be at the forefront of providing providing effective and efficient technical support to both internal and external end-users. Your responsibilities from diverse backgrounds, providing an excellent support system for professional development. They prioritise industry advancements. If you're passionate about IT support, troubleshooting, innovation, and making a meaningful career in IT. Technical Support Provide timely and effective technical support to end-users, resolving
delivery schedules, and any additional services or support offered. Negotiation and Closing Deals : Negotiate technologies for tracking and monitoring cargo. Technical Support and Troubleshooting • Help Desk Management: Ability solutions Network – Cabling, switches, routers Desktop support – General IT related issues Grade 12 Comptia A Previous experience in Customer Service, Technical Support beneficial Hands on experience with CRM software
2024 Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top expansion plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and a customer service team that utilizes various support channels (predominantly messaging) specific to service designs. Messaging Support: Expertise in managing messaging support as the primary communication