provide support for SMEG customer functions. Train call centre staff on call avoidance and accurate capturing
Customer-oriented individual required to provide technical support to customers and deal with other support queries in relation to the Company's products and solutions, particularly within the property industry. Any IT or Communication qualification Experience • More than 2 years' call centre and/
Job Description The FSE is responsible for all technical concerns from the Rapid Hub he/she owns including all Technical Assistance Centre (TAC) escalations. The role also contains a training element as we engage with dealer technicians to provide on-the-job training and guidance. Responsibilities L