and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Contribute to the overall efficiency of the call centre operations j) Team Collaboration Work collaboratively customers through the claims process Utilize call centre software, insurance software and customer relationship Contribute to the overall efficiency of the call centre operations Work collaboratively with team members
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete Word and Excel. Good typing skills. Prior call centre 6 - 12 Months in a similar role sales experience
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete Word and Excel. Good typing skills. Prior call centre 6 - 12 Months in a similar role sales experience
and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Contribute to the overall efficiency of the call centre operations j) Team Collaboration Work collaboratively customers through the claims process Utilize call centre software, insurance software and customer relationship Contribute to the overall efficiency of the call centre operations Work collaboratively with team members
Minimum requirements: 2 Years experience in a call centre industry 2 Years on boarding of new clients experience regarding client's portfolio Ensure that the Support Centre provide quality customer service on every call
provided by vendors. Providing support for contact centre operations. Qualifications A three year IT Diploma analogue, SIP, VoIP telephony systems and contact centres Good understanding of switching and routing functionality
Our client is a registered accredited training centre and provides training and guidance to become an
Reference: PE000513-GS-1 Our client a Service Centre for VW and Audi Vehicles situated in Randburg, Gauteng
a link between the service team and processing centre to ensure all clients are serviced with the care
procedures. Understand expense accounts and cost centres for accurate allocation. Assist with finance-related