Customer Service Management (10%) 7. Cost and Financial Control (10%) KEY PERFORMANCE AREAS KEY PERFORMANCE regulations. • SLA requirements upheld. COST AND FINANCIAL CONTROL (10%) • Contributes to the budget preparation and transparent use of financial and other resources. • Monitors and controls expenditure against budget company financial guidelines, report deviations to direct Manager. • Explores opportunities to control and
areas for improvement within clients' financial processes and controls Provide recommendations to mitigate
economical and transparent use of financial and other resources. Monitors and controls expenditure against budget company financial guidelines, report deviations to direct Manager. Explores opportunities to control and
submission of returns and financial reports to Stats SA. Internal Controls and Audit Support: Assist