Technical / Servicing Administrator who will manage the administration for the Field Service Engineers Engineers and liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality selling prices for parts if required Follow up with customers on quotes sent and not yet accepted Technical reports from customer and log the call with the Technical Supervisor to allocate a Field Service Engineer
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers Engineers and liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality selling prices for parts if required Follow up with customers on quotes sent and not yet accepted Technical reports from customer and log the call with the Technical Supervisor to allocate a Field Service Engineer
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based based in Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and and delivery of the Hardware Service portfolio to all customers and Channel Partners. The responsibilities management of critical service areas in the CSSD department which are: Field Service, Hardware Implementation Hardware Service Products and Solutions. Management of hardware service portfolio. Customer SLA management
The role will be required to interact with customers both internal and external, have strong communication order processing validation and customer services. Validate all customer purchase orders prior to the order process, resolving all discrepancies and moving customer orders through the ERP system to be shipped & for driving excellence pre and post invoice customer service by responding to requests and queries in a professional manner. Working directly with Sales, Service Delivery, Finance, Purchasing and the warehouse
seeking enthusiastic individuals to join us as Customer Service Representatives in our inbound call centre assist customers with inquiries, provide solutions to problems, and deliver exceptional service with each Responsibilities: - Answering incoming calls from customers in a professional and courteous manner - Providing assistance, and solutions to customer inquiries - Resolving customer issues efficiently and effectively effectively - Documenting customer interactions accurately in our system - Collaborating with team members to
seeking enthusiastic individuals to join us as Customer Service Representatives in our inbound call centre assist customers with inquiries, provide solutions to problems, and deliver exceptional service with each Responsibilities: - Answering incoming calls from customers in a professional and courteous manner - Providing assistance, and solutions to customer inquiries - Resolving customer issues efficiently and effectively effectively - Documenting customer interactions accurately in our system - Collaborating with team members to
office sales staff to deliver exceptional customer service and provide the Sales Manager with confidence within it. Consistent delivery of high-quality service. Commitment to team development. Managing Internal personnel. Set performance standards, foster a customer-centric approach, and encourage continuous improvement strategy, target markets, and customer needs. Monitor interactions with customers to enhance their experience Providing High-Level Service: Deliver superior service to internal and external customers, ensuring accuracy
office sales staff to deliver exceptional customer service and provide the Sales Manager with confidence within it. Consistent delivery of high-quality service. Commitment to team development. Managing Internal personnel. Set performance standards, foster a customer-centric approach, and encourage continuous improvement strategy, target markets, and customer needs. Monitor interactions with customers to enhance their experience Providing High-Level Service: Deliver superior service to internal and external customers, ensuring accuracy
about retail and service excellence? Are you confident to drive sales and build customer loyalty in order operation of the store and service excellence by driving sales and building customer loyalty in order to meet cross-selling, up-selling initiatives and superior customer service across the store team. To efficiently execute staffed. To execute customer service initiatives in store that results in a great customer experience, drives drives customer loyalty and achieves club card participation targets. To attend to all administrative responsibilities
about retail and service excellence? Are you confident to drive sales and build customer loyalty in order operation of the store and service excellence by driving sales and building customer loyalty in order to meet cross-selling, up-selling initiatives and superior customer service across the store team. To efficiently execute staffed. To execute customer service initiatives in store that results in a great customer experience, drives drives customer loyalty and achieves club card participation targets. To attend to all administrative responsibilities