an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
with Sales Consultants. Develop and implement a call cycle per sales consultant aligned to Current Key Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business &
with Sales Consultants. Develop and implement a call cycle per sales consultant aligned to Current Key Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business &
Controller is responsible for managing the credit and collections process within the Group of Companies. Their end and ad hoc collections reports. Bank allocations in different currencies. Collections management: Pro-active follow up on overdue invoices and facilitate the collection of outstanding payments. This may involve sending sending reminder letters, making phone calls, and negotiating payment arrangements. Compile documents for queries. Responsible for monthly reports and collection analytics. Streamline processes internally and
Controller is responsible for managing the credit and collections process within the Group of Companies. Their end and ad hoc collections reports. Bank allocations in different currencies. Collections management: Pro-active follow up on overdue invoices and facilitate the collection of outstanding payments. This may involve sending sending reminder letters, making phone calls, and negotiating payment arrangements. Compile documents for queries. Responsible for monthly reports and collection analytics. Streamline processes internally and
customers to collect outstanding amounts efficiently. Meet Monthly Targets: Achieve monthly collection targets targets, while reducing DSO. Timely Payment Collection: Collect outstanding money within granted terms. Cash requirements. Process Improvement: Continuously improve collection processes. Requirements Matric qualification
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
Controller you will responsible for the following: Collecting Trade Debt: Verifying payment of new and existing Managing allocated accounts to ensure timely collection of outstanding balances Recording and addressing