Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, standards based on industry accepted customer experience metrics Operational responsibilities: Understanding Analytical skills to quickly assess rifts in experience Uploading plans, CE's, PO's, invoices, vouchers
institution is seeking to recruit a Head of Student Experience based in Midrand. Design, Implement and Monitor Student Touchpoints Holistic Student Support and Experience Oversight of Corporate Social Investment (CSI) Administration, Reporting and Budget Management Student Experience Team Management and Guidance Student Discipline Minimum Experience Requirements: Minimum of 2 years Student Administration and 4 years experience in Operations/Academic/ Support 3 years experience of Operational Management / Project Management 3 years experience of Leadership/
Science, or a related field Minimum 3 years of experience in business development or a similar role Proven
pre- and post-sales support. Provides technical training. DUTIES & RESPONSIBILITIES Assumes responsibility Focuses on reseller development through enablement, training and reseller certifications. Support the efficient propositions through presales engagement and partner training. Provide presentation and demonstrations for end customer training as necessary. Makes reseller and end user visits to stay current with customer needs. Resolves courteously. Obtains and conveys information as needed. Maintains the company's professional reputation
selection process Support current and future business needs through the development, engagement, motivation and benefits program Assess training needs to apply and monitor training programs Report to management working experience as HR Manager or another HR Executive Minimum of 5-10 years of experience in similar People oriented and results driven Demonstrable experience with Human Resources metrics Knowledge of HR related field Market related based on skills, experience and performance.
selection process Support current and future business needs through the development, engagement, motivation and benefits program Assess training needs to apply and monitor training programs Report to management working experience as HR Manager or another HR Executive Minimum of 5-10 years of experience in similar People oriented and results driven Demonstrable experience with Human Resources metrics Knowledge of HR related field Market related based on skills, experience and performance.
and encourage continuous improvement. Provide training, support, and guidance to enhance team performance Serve as the primary user of the Syspro system, training and supporting team members in its optimal use align internal sales operations with organizational needs. Manage order books, production planning, stock markets, and customer needs. Monitor interactions with customers to enhance their experience and address issues handling customer inquiries and complaints Previous experience in a fast-paced service environment with direct
and encourage continuous improvement. Provide training, support, and guidance to enhance team performance Serve as the primary user of the Syspro system, training and supporting team members in its optimal use align internal sales operations with organizational needs. Manage order books, production planning, stock markets, and customer needs. Monitor interactions with customers to enhance their experience and address issues handling customer inquiries and complaints Previous experience in a fast-paced service environment with direct
outcomes. To become a trusted technical advisor and training resource as well as a technical resource for all status of the development plan back to the vendor Training and up-skilling of partners Development partner presales resources of partner Training on vendor sales tools Training on vendor processes and systems level of partners Involving partners in vendor training and events Ensure operational excellence of vendor vendors, and analysts 2 to 3 years of IT sales experience is essential Knowledge of server and x86 server
Finance/Accounting/Business Administration 5 or more years of experience in a Transactional management role in the banking financial services industry of which 2-3 years experience at a specialist level In-depth knowledge of banking understanding of the real versus perceived need through experience and expertise while complying with the terms of contracting, reviews and poor performers, training and development, employee relations Manage people to requests for service and identifying client needs promptly and proactively Negotiate and drive deal