ideal candidate will possess at least 3 years of experience in third level support role and have great knowledge Google Cloud. Minimum Requirements: 3 years of experience in a technical support role. Proficiency in Microsoft and backup technologies (e.g., Veeam, MSP360). Experience with virtualization technologies. Proficiency and compliance requirements. Remote support experience. Desirable Certifications / skills: Microsoft Fortigate, SonicWall, Dell Certifications. Mac OS experience. Familiarity with Autotask PSA and RMM. Microsoft