qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance Excellence Handling inbound and outbound customer calls professionally Provide accurate information about follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Productivity Meet or exceed performance targets, including call handling time and resolution rates. Manage time handle a high volume of calls. Contribute to the overall efficiency of the call centre operations j) Team
qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance Excellence Handling inbound and outbound customer calls professionally Provide accurate information about follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Productivity Meet or exceed performance targets, including call handling time and resolution rates. Manage time handle a high volume of calls. Contribute to the overall efficiency of the call centre operations j) Team
internal support to partners and clients in respect of SARS and E-filing issues Liaising with clients as required Managing Tax Return queries with SARS Attending meetings with SARS Dividends Tax Returns Provisional compliance with SARS and payment process Handle mail, calls, and appointments with SARS Agents Experience Assessments Corresponding with SARS Consultants Must understand SARS procedures and abide by these deadlines skills, client communication skills Assist with SARS and General Tax Queries Assist with Ad hoc tax tasks
as required; · Review of assessments as issued by SARS to confirm accuracy or to identify need for a dispute any tax related matters; · Attend to requests from SARS on queries relating to clients; · Correspond with registration and deregistration documentation to SARS; TO APPLY, EMAIL YOUR CV IN A MS WORD DOCUMENT TO: as required; · Review of assessments as issued by SARS to confirm accuracy or to identify need for a dispute any tax related matters; · Attend to requests from SARS on queries relating to clients; · Correspond with
authorisations. The role is performed in a contact centre environment. Role requirements and responsibilities: CV to response at mvgrecruitment dot co dot za or call us on 0860 100 684. Supporting documents required:
Reconciliations , Personal and Company Tax Return submissions SARS dispute experience required Prepare and Draft Financial Reconciliations , Personal and Company Tax Return submissions SARS dispute experience required Prepare and Draft Financial
Income tax calculation and submissions Liaising with SARS Client relationship management Management of junior
drawing on one's knowledge and experience base and calling on other references and resources as necessary efficiency, and productivity. Grade 12 1 year of call centre experience Proficiency in relevant computer applications
drawing on one's knowledge and experience base and calling on other references and resources as necessary efficiency, and productivity. Grade 12 1 year of call centre experience Proficiency in relevant computer applications
Advising consumers from time to time in the Call Centre. Liaise with staff at all levels. Provide clear