This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS accordingly for follow up and compliance purposes. Call Centre Performance Management & Reporting Provides platforms & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS accordingly for follow up and compliance purposes. Call Centre Performance Management & Reporting Provides platforms & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
a Blood Bank Technologist. The incumbent will perform routine testing functions in Blood Banks including verify test results performed by Registered Blood Bank Technicians, Registered Trainee Technicians and
a Blood Bank Technologist. The incumbent will perform routine testing functions in Blood Banks including verify test results performed by Registered Blood Bank Technicians, Registered Trainee Technicians and
and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons
allocations on the shared bank accounts and Insurer bank accounts Manage Ops bank account reconciliations Pastel Manage all unallocated transactions on all bank accounts Manage disputed items process (including distribute bank account confirmation letters Regularly and consistent follow-up with the Bank and Insurers
allocations on the shared bank accounts and Insurer bank accounts Manage Ops bank account reconciliations Pastel Manage all unallocated transactions on all bank accounts Manage disputed items process (including distribute bank account confirmation letters Regularly and consistent follow-up with the Bank and Insurers