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Permanent
- Last 3 days
Call Centre Manager - Durban NEW
Nutun
Umhlanga Rocks
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join Workforce Management, the Dialler teams and our Durban Clients. This role will report to the General Manager. joint business objectives in tandem with Risk, Client Support, Information Technology and CAMS across to agreed budgets. Facilitation and support of client engagement requirements as and when required Lead that prevent reputation risk to both Group and Clients Ensure SLA ratings with strategy/campaigns/dialler/WFM
share this job on whatsappCall Centre Manager Umhlanga NEW
NutunUmhlanga Rocks
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join Workforce Management, the Dialler teams and our Durban Clients. This role will report to the General Manager. joint business objectives in tandem with Risk, Client Support, Information Technology and CAMS across to agreed budgets. Facilitation and support of client engagement requirements as and when required Lead that prevent reputation risk to both Group and Clients Ensure SLA ratings with strategy/campaigns/dialler/WFM
Call Centre Manager NEW
Oxyon People Solutions LtdJohannesburg
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
Call Centre Manager Cresta NEW
Computer Experts PersonnelSouth Africa
R45K pm plus uncapped commission output measures required to achieve and exceed the client and internal collections targets. QUALIFICATION advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with Technology, Data Analytics, Campaign Strategy, Client Services, Finance, Facilities and Human Capital
Call Centre Manager Johannesburg, South Africa NEW
Oxyon People Solutions LtdJohannesburg
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
Client Service Consultant NEW
Bestmed Medical SchemeFaerie Glen
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
Client Liaison Officer NEW
Dante Group Pty LtdCape Town City Centre
Reference: CPT006901-ST-2 CLIENT LIAISON OFFICER - CONVEYANCING LAW FIRM CAPE TOWN CBD R 20 000 - R 25
Calling Matriculants And Graduates 8k-10k NEW
Progression GroupCape Town Region
8k-10k The OPPORTUNITY: An exciting opportunity currently exists for matriculants entering the work force As a rapidly expanding, award-winning marketing company, we are constantly seeking the very best talent to join our team. We are currently offering an amazing growth opportunity for the right person. F
Client Service Consultant Faerie Glen NEW
Bestmed Medical SchemeFaerie Glen
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
Beauty Advisor - Clicks Kenilworth Centre NEW
Clicks Group LimitedCape Town Region
Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores for Beauty Assistant who will report to the Store Manager, service th
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