This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance customer complaints within the CRM platform. Be available to the team to assist with irate customers or
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance customer complaints within the CRM platform. Be available to the team to assist with irate customers or
Nigel Frank International Data Engineer Are you a talented and passionate Data Engineer with a strong background in cloud platforms such as Azure and AWS? If you're seeking an opportunity to work with a leading software development company that develops complex solutions for an international client
Reference: JHB003185-RC-1 Providing commercial real estate transaction management and tenant representation services to occupiers in the office and industrial sector. Business development and marketing of our services to clients utilizing our CRM tools, web, social media, and direct marketing channe
join their team in Cape Town. The above-mentioned position is currently available in the Structured Solutions nearly qualified actuary; Open to Relocation to Cape Town if in another province At least five (5) years'
Ref: CBU 412522 - Senior Structural Draftsperson (Concrete and Structural Steel) Employer Description Our client is a modern multi-disciplinary engineering consultancy with over 60 years of existence in South Africa. The company specializes in civil engineering, structural engineering, and managemen
RPO Recruitment is currently seeking an experienced and detail-oriented Audit Manager to join our clients team. As an Audit Manager, you will be responsible for overseeing the auditing process to ensure that the financial operations and controls meet the highest standards. Responsibilities Coordinat