This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance customer complaints within the CRM platform. Be available to the team to assist with irate customers or
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
located in the Cape Town region is looking to employ a highly skilled Distribution Centre Manager. If you
including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance customer complaints within the CRM platform. Be available to the team to assist with irate customers or
Brush Filling Maintenance Supervisor Location: Cape Town Industry: Manufacturing RPO Recruitment's client Maintenance Supervisor to join their team in Cape Town. As a leading manufacturing company, we specialize
The Construction Co is a leading construction firm dedicated to delivering high-quality projects in a timely and efficient manner. With a commitment to excellence and innovation, we specialize in building, renovations, and refurbishment. As we continue to expand our operations, we are seeking a tale
We are currently recruitong for a Dispatch Supervisor to join the dynamic team based in Montague Gradens. Maintain workflow by motivating drivers and vehicle loading assistants to work fast and correctly. Check that drivers and vehicle loading assistants are at work and report absentees timeously to