company has a vacancy for a Customer Service Representative . Role: Customer Service Representative. Location: between a customer and the relevant internal department. The target is to ensure excellent service standards efficiently to customer orders and queries in order to maintain high levels of customer satisfaction. relevant experience gained, preferably with a Customer Service/Internal Sales background. Packaging industry communicator with negotiation skills Excellent customer service skills, written, verbal communication and
To deliver service excellence through efficient customer service, point of sale (POS) operational activities merchandising in store that leads to a positive customer experience. Job Objectives: To efficiently execute make customers aware of promotions in order to positively affect sales and to ensure customers "feel "feel good and pay less". To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To efficiently execute and maintain all merchandising
for a Quality and Process Specialist with Managed Care experience to join their team Minimum requirements: improving the quality and efficiency of managed care operations Analysing current processes, developing departments to implement best practices and enhance service delivery Monitor and evaluate the effectiveness improvements to streamline operations and improve service delivery and outcomes Collaborate with cross-functional within Managed care Address and resolve any issues or concerns related to managed care quality and processes
looking for a suitably qualified and experienced Customer Support Agent or Call Centre Agent to join our Performance Areas a) Customer Service Excellence Handling inbound and outbound customer calls professionally information about insurance products and services Resolve customers inquiries and basic complaints efficiently high levels of customer satisfaction and engagement. b) Policy Support Assist customers with policy-related policy-related queries, renewals and amendments Guide customers through the claims process c) Communication Skills
locations within the service standards agreed with the Customer. Supervise all Customer facing communication case of service quality deviations including follow-up and problem resolution. Supervise Customers profitability manner. Ensure booking request details against customer agreement and current market conditions are provided Ensure that the handover process to Operations and Customs Department is followed – as applicable. Ensure shipment and Customer overall profitability and derive measures to improve it. Ensure Customer operational
locations within the service standards agreed with the Customer. Supervise all Customer facing communication case of service quality deviations including follow-up and problem resolution. Supervise Customers profitability manner. Ensure booking request details against customer agreement and current market conditions are provided Ensure that the handover process to Operations and Customs Department is followed – as applicable. Ensure shipment and Customer overall profitability and derive measures to improve it. Ensure Customer operational
70's Assist with customs queries and similar related customs matters Handle customs stops and bookings of basic registration Sufficient knowledge of customs tariff is required Sufficient knowledge of quality controlling is required Sufficient knowledge of Customs and Excise Act is required Frame refunds and drawbacks Completion of files for customs submission Quality control of files before customs submission Liaising with
Introduction The Wits Reproductive Health and HIV Institute (Wits RHI) is a renowned African-led research institute that seeks solutions to Africa's health challenges. It is located within the University of the Witwatersrand and addresses some of the greatest public health concerns affecting our reg
To deliver service excellence through efficient customer service, point of sale (POS) operational activities merchandising in store that leads to a positive customer experience. Job Objectives: To efficiently execute make customers aware of promotions in order to positively affect sales and to ensure customers "feel "feel good and pay less". To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To efficiently execute and maintain all merchandising
Applications Manager – Corporate Solutions and Service Delivery Preference will be given to previously Applications Manager – Corporate Service Solutions at a leading financial services group , within their Business information technology (IT) solutions for the Corporate Services area of the group. Key Performance Areas: Manage division . Drive the transformation of the Corporate Services systems through implementation and maintenance solutions for corporate services . 3 years' experience in Managing Corporate Service Solutions ( i.e. Printing