Reference: JHB000957-DS-6 Role: Snr Network Support Engineer (Level 3) Location: Illovo, Johannesburg leading ISP is looking for an experienced Snr Network Support Engineer to join their dynamic team. It is troubleshoot complex network and voice issues and drive resolution to completion. Technical Support: Provide expert-level
printer, and network infrastructure. The ideal candidate would be responsible for: Supporting of all desktop desktop, server, printer, and network infrastructure. Supporting desktop applications like MS Office 2019
Working knowledge of network services (i.e. DNS, SMTP, DHCP, etc.) • Cloud Service Support • Ability to perform Wired and Wireless Networking • Printer Troubleshooting • Gmail and GSuite support
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Personality
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Personality
maintain marketing present at billers and payment networks Support query management across departments Sales
that of an Intermediate Desktop, Server and Network Support Engineer with at least 5 years experience in solving hardware, software, network or other related faults Acknowledge support request ticket(s) and accurately
interface to ensure alignment across the network Proactively support clients and provide relevant information/guidance
including hardware, software, and network infrastructure - Provide technical support to employees for IT-related including hardware, software, and network infrastructure - Provide technical support to employees for IT-related
effectiveness of RF devices and software. 6. Network Support NTAS (SFIA Level 5): Drafts and maintains procedures procedures and documentation for network support and operation. Makes a significant contribution to the diagnosis and resolution of network problems. Ensures that all requests for support are dealt with according