an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
Minimum requirements: Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must application was unsuccessful R15 000 - R26 000 based on Experience
Minimum requirements: Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must application was unsuccessful R15 000 - R26 000 based on Experience
Reference: CAW005723-LH2-1 Call Centre Agent - Client Service in Automotive Industry Fastest growing Service Call Centre Consultant. The position will be based in Roodepoort, West Rand Requirements: Call Centre Centre Experience Customer Centric Automotive industry background will be advantageous Available to work work between 08h00 and 17h00 Duties: Outbound calls Effectively supports customers Maintains high service Please note only candidates with the required experience will be contacted and considered. If you are
passionate and hard-working team players who want to be part of our ever-growing family. We value our employees brand loyalty through a personalised customer experience Correctly escalate issues to internal teams Delivers Multi Skilled agent with outbound and inbound experience Ensuring that clients' needs and requirements and that their expectations are managed at all times. Building a strong, in-depth product knowledge of adaptability to different personality types 1 year call centre experience in the igaming sector .
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class (30%) 3. Internal Liaison and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) relationship with each individual who is part of the call centre structure. • Document performance agreements agreements for each direct report. • Intra-day & real-time (hourly) monitoring of KPIs • Daily extraction &
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you and English speaking. 3 years call center experience. Team leader experience Responsibilities and expectations Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations be used: Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower
responsibilities to ensure performance. Manage phone calls and correspondence (e-mail, letters, packages etc Support budgeting and bookkeeping procedures. Submit timely reports and prepare presentations/proposals as payments and reports are completed within established time frames. Ensures filing systems are up-to-date and REQUIREMENTS AND EXPERIENCE Specialized training and minimum of 2 years of relevant experience. Demonstrated tools (i.e. Canva, Photoshop, Google Analytics). Experience and knowledgeable of current digital trends and
Excellent career prospects and opportunity to be part of a dynamic team at an established recruitment work in a pressurised environment Negotiable on experience.