confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor
confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor
company has a vacancy for a Customer Service Representative . Role: Customer Service Representative. Location: between a customer and the relevant internal department. The target is to ensure excellent service standards efficiently to customer orders and queries in order to maintain high levels of customer satisfaction. relevant experience gained, preferably with a Customer Service/Internal Sales background. Packaging industry communicator with negotiation skills Excellent customer service skills, written, verbal communication and
vibrant and energetic Client Service Consultant, who strives in giving service in excellence, who is self-motivated overtime, you will get paid) Front counter customer Service and sales First point of contact (Face to
purpose for the Customer Care Agent is for there to be a first line of support services, which involves tasks and responsibilities: To be successful as a Customer Care Agent, you should have a pleasant personality clients. You should also be able to deal with any customer complaints in a timely and effective manner, whilst clientele Handle general customer queries Diagnose and troubleshoot customer problems Resolve fundamental Training customers on company Products and Software Handle customer complaints. Reporting Customer issues
business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
looking for a suitably qualified and experienced Customer Support Agent or Call Centre Agent to join our Performance Areas a) Customer Service Excellence Handling inbound and outbound customer calls professionally information about insurance products and services Resolve customers inquiries and basic complaints efficiently high levels of customer satisfaction and engagement. b) Policy Support Assist customers with policy-related policy-related queries, renewals and amendments Guide customers through the claims process c) Communication Skills
locations within the service standards agreed with the Customer. Supervise all Customer facing communication case of service quality deviations including follow-up and problem resolution. Supervise Customers profitability manner. Ensure booking request details against customer agreement and current market conditions are provided Ensure that the handover process to Operations and Customs Department is followed – as applicable. Ensure shipment and Customer overall profitability and derive measures to improve it. Ensure Customer operational
locations within the service standards agreed with the Customer. Supervise all Customer facing communication case of service quality deviations including follow-up and problem resolution. Supervise Customers profitability manner. Ensure booking request details against customer agreement and current market conditions are provided Ensure that the handover process to Operations and Customs Department is followed – as applicable. Ensure shipment and Customer overall profitability and derive measures to improve it. Ensure Customer operational
70's Assist with customs queries and similar related customs matters Handle customs stops and bookings of basic registration Sufficient knowledge of customs tariff is required Sufficient knowledge of quality controlling is required Sufficient knowledge of Customs and Excise Act is required Frame refunds and drawbacks Completion of files for customs submission Quality control of files before customs submission Liaising with