participants to relevant health or community support services Assisting bereaved participants who may also be include referral to local authorities or specialized services. (Note that this role serves in support primarily issues and recommend interventions Ensure all services are delivered in accordance with all relevant and source documents are completed and signed correctly Complete telephone logs of all calls made to participants assistance Schedule and complete the VA Customer Service Communicate with donor representatives around compliance
Introduction The Perinatal HIV Research Unit (Wits PHRU) was established in 1996. The Perinatal HIV Research Unit has been involved in research, training, policy formation, and advocacy in issues concerning HIV-positive women and their children. In recent years the work of the unit has expanded beyo
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping profitability Ensure stock integrity by adhering to correct stock management processes (e.g. red flag processes
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping profitability Ensure stock integrity by adhering to correct stock management processes (e.g. red flag processes
participants to relevant health or community support services Assisting bereaved participants who may also be include referral to local authorities or specialized services. (Note that this role serves in support primarily issues and recommend interventions Ensure all services are delivered in accordance with all relevant and source documents are completed and signed correctly Complete telephone logs of all calls made to participants assistance Schedule and complete the VA Customer Service Communicate with donor representatives around compliance