is hiring customer service agents for a UK campaign. Successful candidates will help customers by providing providing the best services and offering solutions to customer's queries. · Excellent listening and questioning The most important rule in providing excellent customer service is to be friendly · Know your product literacy · Able to work nightshift · 6 to 12 Months customer service experience · Basic of R6000 .Commission
with people at all levels. Highly organized, analytical thinker. Ability to work under pressure to tight technology leaders and customers. Demonstrate deep understanding of customer service, architecture and needed to operate customer contact centres Demonstrate deep understanding of customer service methodologies Management; ability to balance internal vs external customer requirements Adaptability / Resilience with the the ability to manage under pressure Customer Service orientated. Effective decision making skills Initiative
shine. As the maestro of the Application Support Analysts, your role will be to navigate the digital landscape From tracking performance metrics to keeping our customer experience at its zenith, you'll be at the forefront escalations from end users and management. Administer customer service duties such as quality analysis on call software and hardware used. Point of contact for customer complaints or escalations. Building on KMDB and Application Support statistics. Customer Centricity Feedback to customer on status of all unresolved escalated
scenario analytics and insights get you warm and fuzzy? Bring your financial planning and analytical skills mindset, resilient nature and bias for action Value customer service excellence and teamwork Can community
your career and are ready for your next move Analytical and you know how to translate problems into clear high ownership of work assigned Takes a logical, analytical approach to problem solving and pays close attention a team The ability to think big picture with a customer centric approach Scrum master. Qualifications
with the Organization's requirements of improving Customer Experience Manage multiple accounts from various Coordinating with Training Vendors and designing customized Training programs as per Training Calendar. Liaise Manages floor support activities to identify gaps in customer service/communication skills/product process knowledge training requirements and suggest improvements. Analytical Skills Numerical orientation Performance Management
with the Organization's requirements of improving Customer Experience Manage multiple accounts from various Coordinating with Training Vendors and designing customized Training programs as per Training Calendar. Liaise Manages floor support activities to identify gaps in customer service/communication skills/product process knowledge training requirements and suggest improvements. Analytical Skills Numerical orientation Performance Management
Durban. Greet and assist customers as they enter the store Provide exceptional customer service and ensure Offer product knowledge and styling advice to customers Handle cash transactions and operate the point-of-sale visual merchandising and display setups Handle customer inquiries and resolve any issues promptly and and interpersonal skills Enthusiastic, with a customer-focused attitude Ability to work flexible hours
Durban. Greet and assist customers as they enter the store Provide exceptional customer service and ensure Offer product knowledge and styling advice to customers Handle cash transactions and operate the point-of-sale visual merchandising and display setups Handle customer inquiries and resolve any issues promptly and and interpersonal skills Enthusiastic, with a customer-focused attitude Ability to work flexible hours
conversion of prospective customers to actual sales. Achievement of Sales targets and customer satisfaction is Achieve individual sales target for new business and customer acquisition. • Cold calling: o Ability to acquire to retain out-of-contract and renewable customers • Customer Relationship Management: o Responsible for effective handover of successfully onboarded customers to an account manager o Create ongoing rapport (SME) sales with a track record of acquiring new customers • Mobile/telecoms experience would be an added