Join our dynamic team to service USA's largest network provider as a Technical Support Specialist In this support Troubleshoot and resolve issues related to network connectivity, hardware, and software. Guide customers
agreed mandate performance remediation plans (aka Battle Plans) Meet operational expenditure thresholds relevant support departments to formulate action plans to improve quality Maintain compliance and consistent and qualitative data for operational reporting, planning and action Conduct performance evaluations and performance standards and compiling comprehensive action plans for implementation Identify, develop and accelerate retention and development plans for key employees Identify & develop remediation plans to address people
agreed mandate performance remediation plans (aka Battle Plans) Meet operational expenditure thresholds relevant support departments to formulate action plans to improve quality Maintain compliance and consistent and qualitative data for operational reporting, planning and action Conduct performance evaluations and performance standards and compiling comprehensive action plans for implementation Identify, develop and accelerate retention and development plans for key employees Identify & develop remediation plans to address people
of Team Members from start of day to end of day. Plans the weekly remote and support roster and ensures team timeously. Maintains planning foresight and the Project Team calendar. Plan, document and records knowledge stored accordingly. Works with key stakeholders to plan and track the delivery of projects from kick-off procedures and making adjustments when necessary. Plan and co-ordinate team building initiatives or events Able to handle pressure and can effectively adjust plans to meet changing needs/demands. Changes his/her
of Team Members from start of day to end of day. Plans the weekly remote and support roster and ensures team timeously. Maintains planning foresight and the Project Team calendar. Plan, document and records knowledge stored accordingly. Works with key stakeholders to plan and track the delivery of projects from kick-off procedures and making adjustments when necessary. Plan and co-ordinate team building initiatives or events Able to handle pressure and can effectively adjust plans to meet changing needs/demands. Changes his/her
independently as well as interdependently Ability to plan and follow direction given by management Meets deadlines
against the training plan Keep a record of all training registers Implementing training plans and sourcing the
against the training plan Keep a record of all training registers Implementing training plans and sourcing the
achievement Develop and implement strategic sales plans to achieve company goals and targets. Lead and motivate
etiquette • Strong relationship building, account planning and process competence skills • Telecommunications