UNIVERSITY (VANDERBIJLPARK CAMPUS) DIVISION: IT SERVICE DESK DEPARTMENT: INFORMATION TECHNOLOGY POSITION description PURPOSE OF THE POSITION: Provide an advanced Service Desk and information communication technology installation environment or reviewing system design. Providing training for Users as assigned. Acting as liaison between Participate in projects and tasks. KEY RESPONSIBILITIES: Service Desk and Incident Management: Log, analyse, investigate telephone, request system, e-mail, or walk-in, within service level and escalate to responsible agent where applicable
UNIVERSITY (VANDERBIJLPARK CAMPUS) DIVISION: IT SERVICE DESK DEPARTMENT: INFORMATION TECHNOLOGY POSITION description PURPOSE OF THE POSITION: Provide an advanced Service Desk and information communication technology installation environment or reviewing system design. Providing training for Users as assigned. Acting as liaison between Participate in projects and tasks. KEY RESPONSIBILITIES: Service Desk and Incident Management: Log, analyse, investigate telephone, request system, e-mail, or walk-in, within service level and escalate to responsible agent where applicable
satisfaction and managing quality of product and service delivery. Compliance Control adherence to ISO policy and skills level requirements Provide on the job training where necessary Create and maintain a positive Commercial or agricultural sales management Customer service principles Required competencies Persuasive Leadership
satisfaction and managing quality of product and service delivery. Compliance Control adherence to ISO policy and skills level requirements Provide on the job training where necessary Create and maintain a positive Commercial or agricultural sales management Customer service principles Required competencies Persuasive Leadership
years of experience in a similar role within the engineering or manufacturing environment Knowledge of OSHACT
on experience. QUALIFICATIONS AND EXPERIENCE: Engineering Trade Certificate in Fitting and/or turning with
with customer complaints and maintaining customer service levels of the restaurant/ take - away Maximising and safety regulations. Restaurant and fast food service experience. (Min 5 year related experience) GAAP Management skills. Organizational skills. Customer Service and good verbal communication skills. Problem solving
knowledge and skills, and willing to undergo further training in this regard. Be able to accept work from different
knowledge and skills, and willing to undergo further training in this regard. Be able to accept work from different
Administration Product Pricing and Rebates Customer Service Required Competencies Attention to detail Conscientiousness