Consistently surpass sales targets. Proficient in cold calling and adept at handling objections with confidence must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 6 months 6 months
Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must be able to handle
Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must be able to handle
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 6 months 6 months
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage