Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
satisfaction is achieved through the proper sales calling cycles; applicable sales skills and ongoing effective basis. Weekly call plans to be structured in line with channel requirement. 2 monthly calls per DP and 2 2 Teams calls including Channel Manager per month. Outlying areas, once per quarter. Channel Manager along each alternate quarter. 1 monthly call per DC and 1 Teams call including Channel Manager per month Bi-Monthly call to all non DP / DC customers per month 1 day per month dedicated solely to cold calling / new
satisfaction is achieved through the proper sales calling cycles; applicable sales skills and ongoing effective basis. Weekly call plans to be structured in line with channel requirement. 2 monthly calls per DP and 2 2 Teams calls including Channel Manager per month. Outlying areas, once per quarter. Channel Manager along each alternate quarter. 1 monthly call per DC and 1 Teams call including Channel Manager per month Bi-Monthly call to all non DP / DC customers per month 1 day per month dedicated solely to cold calling / new
•Communicating clear technical information to Service desk or call out agent when assisting with errors on site •Maintain supporting processes •Maintenance of system for call management, call recordings management and integrated applications VoIP issues •Understanding of IP PBX configuration, call routing and translations and SIP trunk implementations
lead generator Generating new sales leads Cold calling data bases Book meetings for external sales reps
lead generator Generating new sales leads Cold calling data bases Book meetings for external sales reps
support Centre, in terms of monitoring inbound calls from participants with regards to the client platform; Centre provide quality customer service on every call; · Responding to queries received via email in a resolution of all FSP queries; Experience: · 2 years call centre industry experience · Experience in a brokerage
support Centre, in terms of monitoring inbound calls from participants with regards to the client platform; Centre provide quality customer service on every call; · Responding to queries received via email in a resolution of all FSP queries; Experience: · 2 years call centre industry experience · Experience in a brokerage
facilities
- Coordinate meetings, conference calls, and events
- Ensure compliance with company