recurring incidents) User (including superusers) training needs assessments Documentation of implemented changes where required Training Identifies individuals who should be trained/up-skilled and provides Assist and ensure business-relevant documentation (training and scenario documentation down to process steps) Identifies training needs for end-users and review training material for both initial training and follow assessment of user skills Apply/recommends changes to training documentation where unclear or insufficient information
Performance Improvement: Track the effectiveness of training programs for distributors by measuring their capability
Performance Improvement: Track the effectiveness of training programs for distributors by measuring their capability