administrator's/owner's/manager's within the service centre's we will reduce LTP (Long Term Pending) Pending) orders (automatically speeding up service).
connectivity and site visits Day to day IT support on Service-Desk – hardware and software support and maintenance Fiber, Broadband Connect, and Voice line faults to service providers and follow ups IT Procurement Required Management (Android, IOS) Vendor Management with Service Providers on behalf of the business Firewall Support Administration Remote assistance, Team Viewer, Any desk Microsoft Licensing and Data Validation and ensuring Sophos Endpoint Manager Call logging using Fresh Service Executive IT Support to Execs Workstation, Laptop
faults which involve internet connectivity and VoIP services provided. From basic 1st line troubleshooting in-depth troubleshooting and configurations of all services. This role encompasses all basic duties in customer devices and services, Data Centre hosted services, MPLS Networks, on premise VoIP services and Hosted Hosted PBX / VoIP services as well as other aspects of the Network. NOC/VoiP Engineers are required to assist •Communicating clear technical information to Service desk or call out agent when assisting with errors
You'll collaborate closely with data scientists and analysts to enhance our software's data-driven capabilities
Onboarding Consultant- financial services / investment services The position requires an experienced suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven. Must different products we provide a service for. 5. Assisting in developing the Service and Support team as well Ensure that Support Centre provide quality customer service on every call; · Responding to queries received
Onboarding Consultant- financial services / investment services The position requires an experienced suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven. Must different products we provide a service for. 5. Assisting in developing the Service and Support team as well Ensure that Support Centre provide quality customer service on every call; · Responding to queries received
communication Risk management Quality management Service provider management Leadership: Operational planning industry but second to this would be from the wet services or HVAC industry – Construction background (strictly
industry but second to this would be from the wet services or HVAC industry Construction background (strictly isk management
Quality management
Service provider management
Lead
communication Risk management Quality management Service provider management Leadership: Operational planning industry but second to this would be from the wet services or HVAC industry – Construction background (strictly
with external service providers, to ensure quality delivery of essential goods and services. Implement budget