N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
This role requires matric and a relevant tertiary qualification as well as relevant FMCG/Manufacturing experience. Experience as a Skills Development Facilitator and registration with FoodBev SETA is essential.
The successful candidate will take charge of managing skills development for
growth opportunity for the right person. Full training is provided, and a positive and professional attitude
Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores for Beauty Assistant who will report to the Store Manager, service th
Experienced team Leader needed for an Inbound Sales Call Centre
Matric essential
Diploma / Certificate
Consultant Cape Town
Training Date:
pushing
respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system Answer 90% of all calls within 60 seconds (90/60) as per Service Level Agreements business by being vigilant and making sure all calls are logged correctly Contribute to a culture conducive developments in the field of expertise by identifying training courses and career progression for self through
problems and providing input for developing dealer training content and material to address specific shortcomings liability risks Identifying and addressing the training and development needs of the dealer's workshop concerns involving TSC, the customer interaction centre and the dealer Ensuring the ongoing development
problems and providing input for developing dealer training content and material to address specific shortcomings liability risks Identifying and addressing the training and development needs of the dealer's workshop concerns involving TSC, the customer interaction centre and the dealer Ensuring the ongoing development